BOCA Group performs regular audits of elevator and escalator equipment to ensure that the contractor’s service meets contract terms, code requirements and manufacturers’ recommendations for routine maintenance. If violations or deficiencies are found, BOCA Group alerts the building owner and contractor, then follows up to ensure the necessary work is performed in a timely manner and according to the terms of the maintenance contract. We recommend performing evaluations and re-evaluations a minimum of once annually, although many clients request more frequent audits.