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FAQs
As experts in the Vertical Transportation industry, our team of professional elevator consultants, escalator consultants and project managers frequently answer a wide variety of technical and non-technical questions. We have documented many of the most Frequently Asked Questions in our FAQs, however if you do not see the answer to a specific question, please call us on 212-983-7010 or contact us and one of our experts will be happy to assist you.
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Questions from Architects and Developers for New Facility Designs
What is destination dispatch?
Certain elevator systems move passengers through the use of destination control software. These systems direct passengers to their desired floors by grouping passengers according to their destination. For example, raher than stopping at multiple floors for various people, the destination dispatch system groups all passengers traveling to a specific floor in one trip. This greatly reduces passenger wait-time, energy consumption and increases handling capacity by as much as 30%. In certain applications, destination dispatch may reduce the need for an additional elevator, thereby decreasing equipment costs and increasing valuable rental space and income.
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